KNOT NEW – FREQUENTLY ASKED QUESTIONS

Everything you need to know about buying and selling on Knot New

What is Knot New?


Knot New is a curated marketplace for buying and selling pre-loved wedding items. From dresses and décor to signage, furniture, florals and formal wear — Knot New gives wedding items a beautiful second chapter.

Same fairy tale. New love story.

Who can use Knot New?

Anyone! Whether you're a bride, groom, wedding planner, vendor or guest — if you're looking to buy or sell wedding-related items, Knot New is for you.

Why buy pre-loved wedding items?

Because it makes sense — and it's beautiful.

• Save money
• Reduce waste
• Access high-quality, once-used items
• Find unique pieces no one else has
• Be more sustainable without compromising style

What can I sell on Knot New?

You can list:

• Wedding dresses & suits
• Décor & styling items
• Florals & backdrops
• Furniture & props
• Stationery & signage
• Bridal accessories
• Wedding guest & formal wear
• Gifts & keepsakes
• Anything wedding-related that's in good condition

How do I list an item?

1. Create a profile
2. Tap "Sell"
3. Upload photos
4. Add a description & price
5. Choose your delivery method
6. Publish your listing — and you're live!

How do payments work?

Payments are made securely through the app. Once the buyer receives the item and confirms it's in order, your funds are released to you.

Safe for buyers. Safe for sellers.

How does delivery work?

Sellers can choose:

• Courier delivery

Buyers select their preferred courier option at checkout.

Is Knot New safe?

Yes. All users are verified, payments are protected, and our support team is always here to help with any issues.

Are there any fees?

Listing is free. Knot New earns a platform use fee & small commission of 15% once your item sells — no hidden costs.

Can vendors list items too?

Absolutely! We welcome stylists, florists, rental companies, planners and venues to sell ex-display, surplus or pre-used stock.

What if something goes wrong?

Our customer care team is always ready to help — just reach out through the app and we'll sort it out quickly and fairly.

How do I get started?

Sign up & create your profile, and start buying or selling in minutes.