Seller Guide

HOW TO LIST ON KNOT NEW

Beautiful items deserve beautiful listings.

Follow these simple guidelines to help your item sell faster and keep Knot New a trusted marketplace.

Register as a Seller

Select the "Seller" check box & enter the required details.

Required details:

  • Name
  • Email
  • Secure password, please do not use password1234 or similar.

Complete your profile

In order to be able to list items and sell them, the seller requires a complete profile.

Complete your profile information

  • Add phone number.
  • add legitimate ID, this will be checked during the escrow process when a item is sold.
  • Enter your collection address.
  • Add a legitimate bank account in order to be paid once the escrow is released.

Add listing

Once you have completed your profile, you are ready to add your first listing. You can click the list item in the top menu or visit your shop page.

1. Add Clear Photos

Upload 6 clear photos of the actual item you're selling.

  • Use natural light
  • Show the item from different angles
  • Include close-ups of details
  • Be honest about wear, marks or flaws

You may also upload up to two inspiration photos showing how the item was styled on your wedding day (if available) to help inspire brides who are looking for styling ideas.

2. Write an Honest Description

Please include:

  • Listing title.
  • What the item is
  • Size / measurements (if applicable)
  • Colour and material
  • Condition (new, unused, lightly worn, etc.)
  • Any flaws or imperfections
  • Original retail price (if known)
  • Where the item was originally purchased from

Transparency builds trust — and helps your item sell faster.

3. Set a Fair Price

Price your item realistically based on:

  • Condition
  • Brand / quality
  • Demand
  • Current retail pricing

You are free to update or reduce your price at any time.

Note - deducted from your price:
3% platform use fee is charge
15% commision on sale.
A minimum transaction fee of R 49 + 1.15% is charged per transaction

4. Choose the Right Categories

Select the categories that best suits your item so buyers can easily find it.

Note:
AI checks your categories for relevance.

5. Shipping

This step is essential for shipping to be calculated accurately.

Shipping information requirements

  • Estimated or accurate weight in KG
  • Length in CM
  • Width in CM
  • Height in CM

Note:
Inaccuracies will result in the seller paying the difference from the original price & actual shipping.

6. Select condition

Select correct condition for the item.

7. Wait for approval

Our AI system will review your listing and either approve or flag for human review depending on the images you have entered and relevance of item description, categories etc.

8. Boost your item

Take advantage of our available boosting options for you items. Ensure prominent possitioning and visibility.

"Knot New — Still perfect. Same fairy tale. New love story."

Create a Listing Now