KNOT NEW – HELP CENTRE

We're here to help every step of the way — from first listing to final delivery. Whether you're buying, selling, or just browsing, our support team has you covered.

How is Knot New Different?

A full-circle wedding ecosystem.

Buy preloved - Wear - Resell

Sell items - Fund your honeymoon

Find & book vendors - All in one place

ONE PLATFORM. ZERO CHAOS.

No jumping between apps

No wasted money.

No missed details

Just a smarter way to do weddings

Buy Preloved

Browse curated preloved bridal items

Get inspiration from real weddings

Save items you love

Chat directly with sellers

Purchase securely

Sustainable. Stylish. Affordable.

Sell your items (Wedding Done)

Upload your items ( dress, de´cor, accessories )

Add photos, details & pricing

Set condition & availability

Go live instantly on the marketplace

Start earning

Find Vendors

Discover trusted, vetted wedding vendors

Shortlist your favourites

Book consultations

Secure your date

Manage everything in one place

Mini-moon Planning

Browse curated honeymoon vendors

Explore destinations & experiences

Compare Packages

Use your savings pocket

Book your dream honeymoon

Login

Forgot Password

Tap "Forgot Password" on the login screen and follow the prompts to reset it securely.

Getting Started

How do I create an account?

Sign up with your email or mobile number, create your profile and you're ready to start buying or selling.

Need Help Now?

Fill out the form below and send it to our customer service team:

Support Request

We aim to respond within 24 hours.